The College of Business and Management: Recent submissions
Hiển thị tài liệu từ 1-20 của 41
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Who helps who? The role of stigma dimensions in harassment intervention
(2022-12-07)Observer intervention can be useful in preventing workplace harassment. This research extends the workplace harassment literature by using the Jones et al. (1984) stigma dimensions and related research (Summers et al., ... -
Market Reaction to the Announcements of Free Trade Agreements: Evidence from Vietnam
(2022-02-12)This study examines the reaction of the Vietnamese stock market to Free Trade Agreement (FTA) announcements. We find that FTA announcements exert a negative impact on stock return, which persists for at least 30 days after ... -
Family ownership and speed of adjustment towards targeted capital structures: A study of ASEAN firms
(2023-08-02)This study investigates the effects of family ownership on the speed of adjustment to targeted capital structure among ASEAN firms. Our findings indicate that family firms adjust their capital structure more slowly than ... -
Cross-Channel Integration and Customer Experience in Omnichannel Retail Services
(2022-08-11)Despite the increasing attention being given to cross-channel integration services, an understanding of the impact of cross-channel integration on customer experience is still lacking. This study fills this gap. With a ... -
COVID-19 and Hotel Productivity Changes: An Empirical Analysis Using Malmquist Productivity Index
(2024-02-03)This research investigates the impact of COVID-19 on hotel productivity change using the Malmquist Productivity Index (MPI). For 26 U.S. hotel brands, productivity changes over 10 quarters from the first quarter of 2018 ... -
Counter-Institutional Identities and Product Innovation: ‘‘Core-Satellite’’ as a Response to Competing Logics Shaping Artisan Businesses
(2023)The recent increase in the number of business studies lends us a better understanding of the multi-faceted behaviors of artisans whose product innovation is made to strategically respond to different logics. The purpose ... -
Efficiency measurement using data envelopment analysis (DEA) in public healthcare: Research trends from 2017 to 2022
(2023-08-08)With the shifting healthcare environment, the importance of public healthcare systems is being emphasized, and the efficiency of public healthcare systems has become a critical research agenda. We reviewed recent research ... -
Do managerial communications improve customer satisfaction and eWOM? The moderating effect of response authenticity
(2023-08)As customer reviews are becoming increasingly valued in the hotel industry, hotel managers are actively responding to customer reviews, and many researchers are investigating the effects of managerial responses. Previous ... -
The heterogeneous impact of industry concentration on analyst performance
(2022-09-01)We examine the impact that industry concentration has on superior and inferior analysts’ performance by utilizing a Herfindahl-Hirschman index of analyst specialization. Using broker M&As as a plausibly exogenous shock to ... -
The impact of interest rate policy on credit union lending during a crisis period
(2022-05-19)We exploit the variation in the exposure to the Covid-19 pandemic of US states as a quasi-natural experiment to examine the impact of interest rate policy on credit union lending. We find that the interest rate cut can ... -
The impact of organizational culture on bank stability
(2023-04-24)This paper examines the impact of organizational culture on bank stability. We rely on the Competing Values Framework (CVF) to identify the four cultural dimensions of banks, namely Control, Collaborate, Compete, and Create ... -
The role of capital structure management in maintaining the financial stability of hotel firms during the pandemic—A global investigation☆
(2022-10-13)Due to the detrimental effects of the Covid-19 pandemic on the hotel sector, pandemic crisis management research has received lots of academic attention, from studies in sales-marketing to human resource management. However, ... -
The role of public space in constructing experience capital: A longitudinal analysis in the hotel context
(2023-01-24)Public space plays a primary role in shaping customers’ hospitality experiences. Yet how public space conditions customers’ experiential outcomes in accumulating capital for hospitality organizations remains underexplored. ... -
Tourism Planning in the Central Highlands: Policies and Practices
(2022)This chapter examines the discrepancies between sustainable tourism planning and the actual allocation and utilization of resources for development. Focusing on Ðắk Lắk province in South-central Vietnam, the study highlights ... -
Vietnam Tourism: a View from Within
(2022)Vietnam Tourism: Policies and Practices is a unique work offering an emic view of tourism in Vietnam. Thirteen chapters in the book cover a broad range of tourism development issues with reference to the historical, ... -
Impact of prior knowledge and psychological distance on tourist imagination of a promoted tourism event
(2021-09-12)Experiential marketing has emerged as an effective strategy to promote hedonic tourism and hospitality experiences through stimulating tourist imagination and positive emotions. This study aims to broaden the existing ... -
Employee learning in tourism experiences during Covid-19: A communities of practice perspective
(2023-06-26)The global Covid-19 pandemic means that most tourism organizations face a heightened need to offer a range of innovative tourism experiences in order to survive. The successful delivery of these experiences largely depends ...
