Browsing Rohit Verma, PhD by Subject "employee agency"

Now showing items 1-2 of 2

    • Employee wellness on the frontline: an interactional psychology perspective 

      Solnet, David; Subramony, Mahesh; Golubovskaya, Maria; Snyder, Hannah; Gray, Whitney; Liberman, Olga; Verma, Rohit (2020-03)
      Purpose: Employee wellness is vital to creating high-quality employee–customer interactions, yet frontline service workers (FLSWs) do not typically engage in, or benefit from, wellness initiatives. This paper aims to ...

    • Employee wellness on the frontline: an interactional psychology perspective 

      Solnet, David; Subramony, Mahesh; Golubovskaya, Maria; Snyder, Hannah; Gray, Whitney; Liberman, Olga; Verma, Rohit (2020-11-12)
      Purpose: Employee wellness is vital to creating high-quality employee–customer interactions, yet frontline service workers (FLSWs) do not typically engage in, or benefit from, wellness initiatives. This paper aims to ...