Duyệt Sunmee Choi, PhD theo Năm xuất bản
Hiển thị tài liệu từ 1-2 của 2
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Development and validation of the pick-up service quality scale of the buy-online-pick-up-in-store service
(2020-08-05)Buy-Online-Pick-up-in-Store (BOPS) service is a popular omnichannel retail initiative, intended to enhance the convenience of online customers. Focusing on the pick-up (PU) stage of BOPS service, we develop a comprehensive ... -
Global trends in hospitality
(2021-12-28)Here is the abstract extracted: The disruptions to the global hospitality industry have been accelerated, particularly after the emergence of the COVID-19 pandemic. As such, it is even more important for scholars to ...
